Integrity recently completed a small piece of work for Leicestershire Constabulary, helping them to identify ways in which they can communicate better with the communities they police.
In common with all UK police forces Leicestershire Constabulary face the constant challenge of reassuring the public and communicating well with their local communities, in a context of reduced budgets. They recognised that they had some challenges in these respects and asked Integrity to take an impartial look at their public facing communications. Using our skills in customer journey design, brand engagement and identity support we were able to quickly identify both good and bad examples of messaging and communication, and provide constructive feedback on how some of the challenges can be addressed in a cost effective way.
This project was a good example of Integrity's pragmatism: a low cost, no nonsense approach to solving problems and identifying solutions. We're confident that the solutions we outlined will prove beneficial to Leicestershire Constabulary as they seek to make improvements in the coming months.