John Lewis

Wayfinding and customer journey

We've worked with John Lewis to design and implement excellent customer journey schemes at their flasgship store in the Bluewater shopping centre and more recently on their new range of "at home" stores, which are opening at sites across the UK.  Using skills gained in working for a range of retailers we're ensuring that the excellent quality of the John Lewis brand carries through into the signage and wayfinding information available to customers at their stores.

Workplace branding

We're also working with John Lewis to innovatively brand their internal office spaces. Engaging employees with your brand requires a range of approaches, and one of them is to ensure that their working environment reflects the values and aspirations of the brand. We're helping design graphics and decoration schemes that bring the John Lewis feel to office spaces and meeting rooms at their headquarters in London.

Case Studies

John Lewis at Home

John Lewis are bucking the recessionary trend by opening new out-of-town home stores. Integrity are playing a key role in making sure that the stores are easily found, meet the high specification expected by the brand, and keep to tight budget criteria.... more

Workplace branding

John Lewis have refurbished and enhanced their head office workspaces, so that they are decorated to reflect the brand. Integrity assisted in designing an approach and the necessary graphic elements to brand the workplace.... more

New flagship food hall

With a beautifully designed new food hall opening in their flagship store at Bluewater in North Kent, John Lewis needed to make sure that the store could be easily found by customers arriving at the shopping centre.... more