This project involved the creation of an enhanced customer experience at Lookers Volkswagen Battersea, the brand’s newest flagship car showroom alongside Volkswagen West London. During this 24 month project, the customer experience was maximised at every touch point with the introduction of a clear & informative wayfinding strategy, wall graphics package, lightboxes and interactive screens.

We not only coordinating the fit-out and installation of all equipment but provided a full design and delivery service while working closely with Volkswagen’s creative agency, DBB and the building’s main contractor to ensure all elements fit seamlessly into their surroundings and no opportunity was left unturned.

In addition to this, we also coordinated the whole infrastructure through detailed design of every branded element which was then delivered with each relevant subcontractor such as the AV contractor and electrician.